All deliveries will be sent as tracked. Larger items may require a signature.
UK Delivery
Royal Mail Tracked*
Allow at least 3-5 days for delivery.
In most cases parcels should arrive with in 2-3 days.
If you'd like next day, or a specific delivery type, please get in touch and I can organise this for you.
International Delivery
Royal Mail Tracked*
Allow at least 7-10 days for delivery.
If you'd like expedited/express international delivery, please place your order and get in touch, and I can organise this for you. Please note express international delivery will incur a considerable extra charge.
Returns / Exchanges
In the event of loss/damage during transit, please send me photos and your order number, and I will send replacement items.
Due to the scale of my studio, I'm unable to provide refunds. If you are unhappy with your purchase, please get in touch.
Please make sure to double check your shipping and contact details. If you have made a mistake on any details when placing your order, please contact me ASAP.
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*Tracking number will be sent upon shipping notification via big cartel. Please contact me if you do not receive this.